Pulls open and recent tickets and writes a risk summary per account.
Connect · Zendesk
Connect Zendesk to your AI. No server to build.
Connect Zendesk so your AI can triage and summarize support: route new tickets, and give sales and CS the account's support history before a call.
What you can run
"Summarize this account's support history before the renewal."
"Triage new tickets and route them."
Zendesk, in one sentence.
Labels by severity and topic and assigns to the right queue.
How connecting Zendesk works
One click, or describe the API.
The easy way
Connect it with a browser link. Sign in, or paste a key, done safely in your browser. Your AI can use it right away.
If it doesn't, or you need more
Point Hexa at the Zendesk API and it builds the connection for you. You host nothing; niche features and in-house add-ons work the same way.
Safe, and as you
Every Zendesk action follows your rules: let it run, ask first, or block it, on your own login, with a record of it all. Share once, and each coworker uses it as themselves.
Pairs well with Salesforce, Slack, Intercom. See more in Connect anything.
Put Zendesk in your AI's hands.
Connect it in minutes and run something real. Free to start.