Subprocessors
Last updated: July 18, 2026
A subprocessor is a third party HexaHQ engages to process data on our behalf in order to provide the service. We keep this list short on purpose. This page names our current subprocessors and is kept up to date as it changes.
Current subprocessors
| Subprocessor | Purpose | Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure that runs HexaHQ: compute, the application database, object storage for artifacts, transactional email delivery, and encryption key management. | United States |
| Plausible Analytics | Privacy-friendly, cookieless web analytics for the public marketing site (aggregate page views and traffic sources). No cross-site tracking and no personal profiles. | European Union |
That is currently the extent of it. HexaHQ does not send your data to a third-party model provider to operate; if that changes, this list will be updated first.
Not subprocessors: what you connect
The providers you connect through HexaHQ (your CRM, email, calendar, issue tracker, or any API you register) and the AI client you use (for example Claude) act on your instruction and under their own terms. HexaHQ brokers access to them under your approval policy and holds your credentials server-side (see Security & governance); it does not add them as its own subprocessors. You control which are connected and can disconnect any of them at any time.
Changes to this list
We will post updates here before a new subprocessor begins processing customer data, and notify customers as required by our Data Processing Agreement.
Questions
For a copy of our DPA or questions about data processing, contact privacy@hexahq.ai.